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HOW TO TRACK WHAT YOUR CUSTOMERS ARE SAYING ABOUT YOU ONLINE

More and more of your customers are coming to your bar with web enabled mobile phones and are sending out messages on Twitter and Facebook while they wait for service. If they're not doing this, then they're going home and blogging about their experience later.

Many business owners see this as a threat and worry about what information is being fed online about their business, while smart business owners are recognising the opportunities presented. In other words, they are using this information to improve their business, interact with their customer base and build their brand.

We have been asked by a few members how to keep track of what is being said online and so we have put together this video that will show you quickly and easily how to track the conversations that are taking place online about your business every day.



Not yet a Member? Register Here. It only takes a minute and you'll have instant access to more than 2000 business tools to drive profits, reduce costs and manage a successful hospitality business.



DOWNLOAD: Facebook & Twitter for Bars & Restaurants Explained
How to build a following of fanatical customers to your bar or restaurant while reducing your advertising spending. We show you everything you need to know about Facebook and Twitter in this 35 page exclusive booklet designed for Bars and Restaurants.
Click here for more>>









THE BAR OWNERS GUIDE TO USING AND MARKETING WITH TWITTER

Twitter is beginning to make an impact on the hospitality industry and the smart operators are taking notice and taking action. Unless you've been hiding down a dark hole for the past six months, the chances are you have heard about Twitter in some format. You may not know what it is or why you need to know anything about it, so I'm going to tell you:
Click here for more>>

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Bar Operations Features
 
 



"All you need to know about Limiting Losses in the Bar"

The Hospitality Shop in conjunction with Barkeeper brings you this exclusive handbook designed to  assist you reduce the risk of losses in your Bar. Instant Download
 
 
Basic Food Hygiene - Certified Course - CD
Legislation requires all staff who handle food on a day to day basis in their job to be trained to level 1, Basic Food Hygiene. Use this certified course to train your staff and offer unlimited use through easy learning modules.
 
HACCP & Food Management Training CD
This helpful CD gives you the information and tracking documentation to meet legislative needs in easy to follow modules.
 
Customer Service Training CD 
Ideal for your whole team or individual learning. Included in each of the ten fantastic sessions are Information and Guidance, Tips and techniques to implement and more.

 

 

 

©2007 Barkeeper ltd. All rights reserved. Reproduction without permission prohibited.
For hundreds of downloads and checklists visit www.barkeeper.ie
©2007 Barkeeper ltd. All rights reserved. Reproduction without permission prohibited.
For hundreds of downloads and checklists visit www.barkeeper.co.uk